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Friday is always a good day
Jan. 31st, 2003 10:46 pmSo this lady calls me for a quote today. Our driver is there, ready to go, but the customer is cash-listed so we need a check before we take their freight anywhere.
Only she doesn't know where it's going. Or how much it weighs. Don't we know that? She faxed a pickup sheet to us only an hour ago!
My first thought is, wow, what wonderful organizational skills this company possesses. I mean, they just handed the freight off to our driver, and they don't have written down anywhere, like, say, on a BILL OF LADING, what the shipment weighs or where it's going? It makes you wonder (not) why they're cash listed in the first place.
I also like this idea that, just because they sent a fax to someone I don't know who may or may not even be at the same terminal I am, I should have instant access to all the relevant information on a shipment that we're still in the process of picking up. The fax arrived at work an hour before I clocked in -- even if it had gone to Gary, who sits at my desk in the daytime and does more or less the same job, I might still not know anything about it, because Gary leaves a half hour before I arrive and doesn't leave me a lot of notes. But most likely, she faxed it to our Spokane terminal for pickup.
( The Wonderful World of Transportation! )
Only she doesn't know where it's going. Or how much it weighs. Don't we know that? She faxed a pickup sheet to us only an hour ago!
My first thought is, wow, what wonderful organizational skills this company possesses. I mean, they just handed the freight off to our driver, and they don't have written down anywhere, like, say, on a BILL OF LADING, what the shipment weighs or where it's going? It makes you wonder (not) why they're cash listed in the first place.
I also like this idea that, just because they sent a fax to someone I don't know who may or may not even be at the same terminal I am, I should have instant access to all the relevant information on a shipment that we're still in the process of picking up. The fax arrived at work an hour before I clocked in -- even if it had gone to Gary, who sits at my desk in the daytime and does more or less the same job, I might still not know anything about it, because Gary leaves a half hour before I arrive and doesn't leave me a lot of notes. But most likely, she faxed it to our Spokane terminal for pickup.
( The Wonderful World of Transportation! )
